How can we help?

How do I add a record to a tooth?

Open the Tooth Map tab and tap any tooth. On the tooth’s page, tap “Add record”, choose a type — such as filling, crown, root canal, extraction, X-ray, pain or note — then add details and photos and save.

What numbering system does the tooth map use?

dentID uses the international FDI numbering system (11–48), the same one most dentists use, so you can share records with your dentist easily.

I’m not receiving reminders. What should I do?

First, make sure notifications are turned on in dentID under Settings → Notifications. Then check iPhone Settings → Notifications → dentID and allow notifications. If “Silent at night” is on, reminders during night hours arrive without sound.

How do I set up recurring clinic visits?

Go to Settings → Clinic Appointments and choose how often you visit: every 3, 6 or 12 months, or a custom interval.

Can I add my own daily care habit?

Yes. Open Settings → Daily Care, tap “Add custom care”, give it a name and pick a reminder time.

I forgot my password.

On the sign-in screen, tap “Forgot password”, enter your email, and we’ll send you a verification code to set a new password.

How do I change the app language?

dentID supports Arabic and English. Switch between them from Settings → Language.

How do I delete my account?

Open Settings, tap your profile, then choose “Delete account”. This permanently removes your account and the records linked to it. This action can’t be undone.

Is dentID a substitute for my dentist?

No. dentID helps you keep track of your dental history and habits. It does not provide medical diagnosis or advice. Always consult a qualified dentist about your oral health.