Privacy Policy

This Privacy Policy explains how dentID (“the app”, “we”, “us”) collects, uses and protects your information when you use our app on iPhone and iPad.

Your dental history is personal. We collect only what the app needs to work, and we never sell your data.

1. Information we collect

Account information. Your name, email address and password (stored in a protected form) when you create an account.

Dental records you enter. Events you add to your teeth (such as fillings, crowns, root canals, extractions, X-rays, symptoms and notes), photos you attach, appointments and any files you attach to them.

Care routines. The daily care habits you enable, their reminder times, and which ones you complete, used to calculate your progress statistics.

Settings and device data. Your notification preferences, language choice and a push notification token so we can send you reminders.

We do not access your contacts, location or health data from other apps.

2. How we use your information

• To create and secure your account, including sending verification codes for password recovery.
• To store and display your tooth map, records, appointments and care history.
• To send the reminders and notifications you turn on.
• To calculate your care statistics, such as completion rate and streaks.
• To respond to your support requests.

3. Where your data is stored

Your data is stored on our servers, provided by our hosting provider and served through Cloudflare. Your sign-in session is kept in your device’s secure storage. Data is transmitted over encrypted connections.

4. Sharing your information

We do not sell or rent your personal information, and we do not share it for advertising. We share data only with service providers that help us run the app, under agreements that protect your information: our hosting provider (server and database), Cloudflare (network delivery and security), our email delivery provider (verification codes), and Apple Push Notification service / Firebase Cloud Messaging (notifications). We may also disclose information if required by law.

5. Analytics and tracking

dentID does not use third-party analytics, advertising or crash-reporting SDKs. dentID does not track you across apps or websites owned by other companies.

6. Data retention and deletion

We keep your data for as long as your account is active. You can delete your account at any time from Settings → Profile → Delete account. Deleting your account permanently removes your account and the records linked to it immediately.

7. Your rights

You can view and edit your information in the app, and you may request a copy or deletion of your data by contacting us. Depending on where you live, you may have additional rights under local data-protection laws.

8. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections and protected password storage. No method of transmission or storage is completely secure, but we work to keep your data safe.

9. Children

dentID is not directed to children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Medical disclaimer

dentID is a personal record-keeping tool. It does not provide medical diagnosis, treatment or advice. Always consult a qualified dentist about your oral health.

11. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and update the effective date above.

12. Contact us

If you have questions about this policy or your data, email us at osama.mansra@gmail.com or visit our Support page.